At ELETRONBIKE EUROPE B2B, we respect the privacy of our commercial partners, dealers, and corporate visitors. This Privacy Policy sets out how we handle corporate and personal data in strict compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and national data protection legislations across the European Union.

1. Data Controller Information

The controller responsible for processing data on b2b.eletronbike.com is:
ELETRONBIKE EUROPE B2B
Carretera de Alicante nº1, 30163 Cobatillas, Murcia, Spain
Data Protection Officer Contact: privacy@eletronbike.com

2. Categories of Data Collected and Legal Basis

As an exclusively B2B wholesale platform, we process information submitted by business representatives, purchasing managers, and bike shop proprietors. This includes:

• Company Identification: Registered business name, trade registry address, European VAT/Tax ID.
• Contact Details: Representative full name, business email, telephone/WhatsApp number.
• Commercial Data: Fleet purchasing intentions, showroom business model, interested model lines.

Legal Bases for Processing:

• Article 6(1)(b) GDPR: Processing necessary for the performance of pre-contractual commercial measures taken at your request (dispatching wholesale pricing catalogs, drafting dealership agreements).
• Article 6(1)(c) GDPR: Compliance with statutory legal obligations (VIES VAT validation under Council Directive 2006/112/EC, commercial tax accounting).
• Article 6(1)(f) GDPR: Legitimate commercial interest in preventing fraud and managing territory distribution exclusivity.

3. VIES VAT Verification & Reverse Charge Processing

To apply 0% VAT intra-community invoicing, your submitted VAT identification number is queried against the European Commission VIES database. No unauthorized credit checks or consumer credit score bureaus are queried.

4. Cookie & Attribution Technology

We employ strictly technical and functional session cookies. When you access our portal through a designated territory sales link (e.g. ?rep=alex), an attribution cookie (eletron_rep) is placed on your device for up to 30 days. This cookie serves solely to route your inquiries directly to your localized territory manager and does not engage in cross-site behavioural advertising tracking.

5. Your Rights as a Data Subject

Under Articles 15 through 22 of the GDPR, you have the right to request:

• Access to and a copy of your stored commercial profile (Art. 15 GDPR).
• Rectification of inaccurate business information (Art. 16 GDPR).
• Erasure of your data (“Right to be Forgotten”, Art. 17 GDPR), subject to statutory commercial tax retention periods.
• Restriction of processing or objection to processing (Art. 18 & 21 GDPR).

To exercise any of these rights, please email our European Privacy Desk at privacy@eletronbike.com. Requests are fulfilled without undue delay within 30 calendar days.